Help Customers Choose With Confidence
Give people access to customer experiences that can help them make more informed decisions.
ABOUT VOICERANK
Building Trust Through Real Customer Experiences
Voicerank gives customers a place to share their experiences and helps businesses understand, manage and showcase the feedback that shapes their reputation.
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Example Company
Company profile preview
4.8
Customer rating
Verified indicator
Clear, helpful experience
The information was easy to understand from start to finish.
Shared recently
Experience
Review
OUR STORY
A Better Way to Understand Customer Experience
Voicerank was created around a simple idea: customer experiences should be easy to share, easy to understand and useful to both customers and businesses.
Customers need clear information before choosing a company. Businesses need meaningful feedback to understand how customers experience their service. Voicerank brings those two sides together through customer reviews, company profiles, business responses and trust tools.
WHY WE EXIST
Why We Built Voicerank
Give Businesses Better Feedback
Help companies understand what customers value and where expectations may not have been met.
Encourage Open Conversation
Give businesses the opportunity to professionally respond to customer feedback.
Turn Reputation Into Trust
Help businesses showcase their Voicerank reputation through public company profiles and trust tools.
OUR MISSION
Make customer feedback more useful, transparent and accessible.
Helping customers make informed choices and helping businesses build stronger relationships through genuine experiences.
OUR VISION
A digital world shaped by real customer experiences
A world where people can understand businesses through real customer experiences and where companies see feedback as an opportunity to listen, respond and improve.
HOW IT WORKS
How Voicerank Brings Customers and Businesses Together
Customers Share Experiences
Customers leave feedback about businesses they have interacted with.
Reviews Build a Company Profile
Published reviews contribute to the company's public Voicerank presence.
Businesses Engage
Companies can manage feedback and respond to customer reviews where supported.
Future Customers Learn
Visitors explore ratings, recent reviews and business responses before making decisions.
FOR EVERY EXPERIENCE
Built for Both Sides of the Experience
For Customers
Share, compare and choose with context
Share genuine experiences and learn from feedback left by other customers.
- Share genuine experiences
- Read feedback from other customers
- Compare businesses
- Understand recent experiences
- Make more informed choices
For Businesses
Listen, respond and build trust
Manage feedback and showcase a reputation customers can explore.
- Manage customer reviews
- Respond to feedback
- Build a public company profile
- Display a Voicerank rating
- Use Trust Badges on your website
TRUST & TRANSPARENCY
Trust Starts With Transparency
Customer feedback is most valuable when people can understand where it comes from, when it was shared and how businesses respond. Voicerank helps customers explore genuine experiences while giving businesses a fair opportunity to participate in the conversation.
“A clear experience from beginning to end.”
Review date shown publicly
Company response
Businesses can acknowledge feedback and add helpful context.
WHY REVIEWS MATTER
Customer Reviews Reduce Uncertainty
Reviews provide context and show customers what other people experienced before making a decision. They also give businesses direct feedback they can use to understand and improve customer experiences.
THE VOICERANK ECOSYSTEM
One Connected Reputation Platform
Voicerank connects the customer review journey with the tools businesses use to manage and showcase their reputation.
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Write a Review
2
Review Management
3
Company Profile
4
Live Rating
5
Trust Badge
6
Business Website
PLATFORM FEATURES
Tools That Turn Feedback Into Reputation
Review Management
Manage and respond to customer feedback from one place.
Company Profiles
Give customers a clear view of ratings, reviews and company responses.
Trust Badges
Display a live Voicerank rating on a business website.
Integrations
Connect Voicerank with supported eCommerce and website platforms.
WHAT WE BELIEVE
Principles Behind the Platform
Customer Experiences Matter
Every genuine customer experience can provide useful context.
Transparency Builds Confidence
Clear ratings, reviews and responses help people understand businesses.
Feedback Creates Opportunity
Positive and critical feedback can both help businesses learn.
Businesses Belong in the Conversation
Companies should have the opportunity to professionally acknowledge and respond to feedback.
Ready to Experience Voicerank?
Whether you're sharing an experience or building your business reputation, Voicerank gives you the tools to take part in the conversation.